Responsibilities: • Manage and monitor the claims process from start to finish. • Ensure accuracy and timeliness of all claims processing. • Maintain up-to-date records of all claims activity. • Investigate and resolve any discrepancies in claims data. • Monitor and review performance of claims staff. • Monitor and review the accuracy of claims payments. • Report on claims processing performance. • Provide guidance and direction to staff regarding claims processing. • Develop and implement strategies to improve claims processing efficiency. • Maintain positive relationships with customers, vendors, and other stakeholders. Requirements: • Bachelor’s degree in business, finance, or related field. • At least 3 years of experience in claims processing or related field. • Knowledge of claims processing procedures and regulations. • Ability to manage multiple tasks and prioritize effectively. • Excellent organizational and problem-solving skills. • Strong interpersonal and communication skills. • Ability to work independently and as part of a team. Preferred Skills: • Experience with claims processing software. • Knowledge of insurance industry and related regulations. • Experience in customer service and/or customer relations. • Proficiency in Microsoft Office Suite.